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Time Period:
Apr 01 - Apr 22, 2023
Last Updated:
a minute ago
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This week
Today
This week
Last week
This month
Last month
This quarter
Last quarter
This year
Last year
Compare to
Previous periods
Company wide averages
Overall
Overall
Performance
Overview Reports
Overview Reports
Marketing Reports
Operations Reports
Residents
320
18%
Leads
100
22%
Tours Completed
45
8%
Applications Completed
260
32%
Leases Signed
25
10%
Occupancy
75%
10%
Waitlisted
46%
12%
Lead to Signed Lease
10%
25%
Completed Tour to Signed Lease
25%
18%
Approved Application to Signed Lease
20%
33%
Waitlist to Signed Lease
30%
11%
Inbound Calls
135
25%
Outbound Calls
100
25%
Follow-Ups
325
15%
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Inbound Calls
Inbound Calls
Inbound Calls Answered
Inbound Calls Missed
Inbound Calls Declined
Abandoned By Caller
Went to Voicemail
Answered By Property
Answered By ION
Answered By Property and Transferred to ION
Answered By ION and Transferred to Property
Avg. Inbound Call Score
Avg. Time on Inbound Call
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Outbound Calls
Outbound Calls
Outbound Calls Answered
Went to Voicemail
Avg. Outbound Call Score
Avg. Time on Outbound Call
Tours
Tours Scheduled
Tours Completed
Tour Completion Rate
Tour Scheduled and Completed by Same Person
Tour Scheduled and Completed by Different Person
Leads
Leads/Inquiries
Active Leads/Worked Leads
Inactive Leads/Lost Leads
Avg Time Spent on Worked Lead
Total Follow-Ups
1st Follow-Ups
2nd Follow-Ups
3rd Follow-Ups
Avg Agent Response Time to Lead
Avg Prospect Response Time to Agent Follow-Up
Avg # of Follow-Ups per Active Lead Worked
Prospect Response Rate to Agent Texts
Prospect Response Rate to Agent Emails
Prospect Response Rate to Agent Calls
Prospect Response Rate to 1st Agent Follow-Up
Prospect Response Rate to 2nd Agent Follow-Up
Prospect Response Rate to 3rd Agent Follow-Up
Overall Prospect Response Rate - Channels
Overall Prospect Response Rate - Follow-Ups
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Applications
Application Started
Application Completed
Application Approved
Application Approved with Conditions
Application Pending
Application Canceled
Application Denied
Application Completion Rate
Application Approval Rate
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Leases
Leases Signed
Waitlist
Prospects Waitlisted
Occupancy
Residents
Units
Occupancy
Conversion
Lead to Scheduled Tour
Lead to Started Application
Lead to Waitlist
Lead to Signed Lease
Completed Tour to Signed Lease
Approved Application to Signed Lease
Waitlist to Signed Lease
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