Agent & Office Reports
Aug 02 - Sep 13, 2023
25 minutes ago Update failed
Agent Overview Report
Agent Name Office Conversion Rate Total # Total # Inbound Calls Total # Inbound Calls Answered Transferred to Onsite Team Avg. Call Score Total # Outbound Calls Made # Emails Sent # Texts Sent
Lead:Tour Lead:Lease Worked Leads Scheduled Tours Completed Tours Leases Signed All Answered Missed (Voicemail) Declined Abandoned By Caller Resident + Prospect Resident Prospect Resident + Prospect Resident Prospect Call Answer Rate # Calls % Calls Inbound Outbound Resident + Prospect Resident Prospect
IVR #1 IVR #3 IVR #1 IVR #3 IVR #1 IVR #3 Resident + Prospect Resident Prospect
TOTAL: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Data Disciples Central 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Angel Santos 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Tara Garcia 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Angelica Torres 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Automation User Central 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Voicemail Central 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Office Overview Report
Office All Leads Conversion Rate Total # # IVR Prompt - #1 Calls # IVR Prompt - #3 Calls Total # Inbound Calls Total # Inbound Calls Answered Call Answer Rate Transferred to Onsite Team Avg. Call Score Total # Outbound Calls Made # Emails Sent # Texts Sent
Lead:Tour Lead:Lease Worked Leads Unique Worked Leads Leases Resulting from an Central Lead Tours that Central Touched at Some Point in the Lead Management Process Leases that Central Touched at Some Point in the Lead Management Process Scheduled Tours Completed Tours Leases Signed Resident Prospect Resident Prospect Resident + Prospect Resident Prospect Resident + Prospect Resident Prospect Resident + Prospect Resident Prospect # Calls % Calls Inbound Outbound
TOTAL: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Central 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Central 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0