Inbound & Outbound Calls

Apr 01 - Apr 22, 2023
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This week
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Compare to
Previous periods Company wide averages
Overall
Overall Performance
Overview Reports
Overview Reports Marketing Reports Operations Reports

100

20%
80%

2020%

8080%

5min

70%

Answered Calls - Total: 20
Time Spent on Calls - Outbound Prospect - Total: 500min
Average Call Score
Overall
Overall Agent
Call Score - Outbound Prospect Categories - Average: 70%
Agent Productivity
Number of Calls Made - Total: 100
30.0%
25.0%
45.0%
Time Spent on Calls - Total: 500min
30.0%
25.0%
45.0%
Number Calls Made - Total: 100
All Agents
All Agents Shendi Cass S'mo