Reports

Overview Reports
Aug 02 - Sep 13, 2023
25 minutes ago Update failed
Lead-to-Lease Report

Understanding how your team's lead-to-lease pipeline is progressing in the selected time range.

Total Leads

98

1.2% (+14)

Total Tours

30

0.1% (-6)

Total Leases

68

0.8% (+3)

Total Leads
Total Tours
Total Leases
Engagement Report

See how fast your team is following up with leads and signing leases.

Avg. Lead Response Time (hrs)

2.8 hrs

100%

Avg. Time to Sign Lease (days)

0.6 days

0.9%

Avg. No. of Followups to Sign Lease

24

1.52%

Lead Response Time Range

45%
25%
15%
20%
Followup
Percentage
Within 2 hours
40%
Within 24 hours
25%
Within 48 hours
15%
More than 48 hours
20%
Tours Report

Understanding which tour types are requested the most by prospects and how the different tour types convert to leases for a selected time period.

Total Tours

86

81.7%
Tours By Type

Total Leases

49

20.3%
Leases By Tour Type
Activity Report

Understanding how productive your team with their lead activities in the selected time period.

Total Activity

18

100%
Calls Report

Understanding how your team is managing phone call leads in the selected time range.

Total Inbound Calls

Caller Type:

156

Number of All Calls

1.15 min

Avg. Call Time (min)

90%

Avg. Call Score
Call Status
# of Calls
%
Answered
106
67.9%
Missed
29
18.6%
Declined
13
8.3%
Abandoned By User
8
5.1%

156

All Inbound Calls

63

Number of Prospect Calls

0.89 min

Avg. Call Time (min)

78%

Avg. Call Score
Call Status
# of Calls
%
Answered
26
41.3%
Missed
18
28.6%
Declined
12
19.0%
Abandoned By User
7
11.1%

63

Prospect Calls

51

Number of Resident Calls

0.22 min

Avg. Call Time (min)

56%

Avg. Call Score
Call Status
# of Calls
%
Answered
17
33.3%
Missed
15
29.4%
Declined
10
19.7%
Abandoned By User
9
17.6%

51

Resident Calls

42

Number of Other Calls

0.22 min

Avg. Call Time (min)

65%

Avg. Call Score
Call Status
# of Calls
%
Answered
13
30.2%
Missed
12
28.0%
Declined
10
23.2%
Abandoned By User
8
18.6%

42

Other Calls

Answered Calls

Caller Type:

106

All Answered Calls

Answered By
Virtual Office
13
30.2%
Property
12
28.0%
Hobbes
10
23.2%
Call Scoring

Understanding how productive your team is with their lead activities in the selected time period.

Task Report

Understanding how efficient your team is with their prospect tasks in the selected time period.



Lead-to-lease Report
Understanding how your team's lead-to-lease pipeline is progressing in the selected time range.

156

Total Leads

1.2% (+14)

28

Total Tours

0.1% (-6)

16

Total Leases

0.8% (+3)

Calls Report
Understanding how your team is managing phone call leads in the selected time range.

32

13.5%

1.15 min

28.2%

  • Calls Busy
  • Calls Answered
  • Calls Missed
  • Stand Alone Website
  • MarkTaylor.com
Engagement Report
See how fast your team is following up with leads and signing leases.

2.8hrs

100%

0.6 days

0.9%

24

1.52%

  • Followup within 2 hrs45%
  • Followup within 24 hrs25%
  • Followup within 48 hrs10%
  • Followup more than 48 hrs20%
Call Scoring
Understanding how productive your team is with their lead activities in the selected time period.

60%

28.2%
Categories Score
General Percentage Score 75% 10%
Introduction and Lead Information 50% 5%
Qualifying Questions 66% 12%
Amenities and Benefits 90% 15%
Closing 100% 5%
Overall Impression 70% 5%
Property Agents Score
George Washington 75%
Alexander Great 50%
Socrates Itumay 66%
Thomas Jefferson 90%
Ben Franklin 100%
Dwayne Wade 70%
Task Report
Understanding how efficient your team is with their prospect tasks in the selected time period.
Task Type Completion %
Tours 75% 10%
Prospect Tasks 50% 5%
Calls 66% 12%
Followups 90% 15%
Property Agents Completion %
George Washington 75%
Alexander Great 50%
Socrates Itumay 66%
Thomas Jefferson 90%
Ben Franklin 100%
Lead Source Report
Get a sense of how each lead source is performing for your team and generating key business outcomes.
Source Type Leads Tours Leases Calls Leased Rate (%) Tour Completed Rate (%) Spend Cost Per Lead Cost Per Tour Cost Per Lease
Apartments.com Non-paid 120 75 48 86 5.3% 18.6% $58.00 $10.50 $0.00 $93.00
ApartmentFinder.com Non-paid 0 0 0 0 0% 0% 0 0 0 0
ApartmentList.com Non-paid 0 0 0 0 0% 0% 0 0 0 0
Lead Lost Report
Use this report to better understand why leads are not leasing units at your property.

11

1.52%
Market Comp Report
Get an understanding on how your property rent compares to direct competitions in the market.

$ 870.00

1.2% than last week

$ 560.00

0.8% than last week

Property Unit Class Market
Rent Low
Market
Rent High
Market
Rent
Effective
Rent Low
Effective
Rent High
Effective
Rent
C2 Studio $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
C2 Studio $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
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