Default Assignees
Setup default on-call asignees for each IVR request.
Routine Maintenance
Assignee receives an email when a new request is created from the IVR system.
Assignee for Office Hours
Assignee for After Hours
Other people to be notified
Leasing
Assignee receives an email when a new request is created from the IVR system.
Assignee for Office Hours
Assignee for After Hours
Other people to be notified
General
Assignee receives an email when a new request is created from the IVR system.
Assignee for Office Hours
Assignee for After Hours
Other people to be notified
Emergency Maintenance
Assignee receives an email and call when a new request is created from the IVR system.
Assignee for Office Hours
Assignee for After Hours
Other people to be notified
Courtesy Patrol
Assignee receives an email and call when a new request is created from the IVR system.
Assignee for Office Hours
Assignee for After Hours
Other people to be notified